This morning, a system trouble occurred that caused the website to be inaccessible, preventing users from viewing the site and submitting votes. We deeply apologize for the great inconvenience and concern this may have caused to all our users and related parties.

We would like to report the details of the issue and the current status as follows:

■ Cause and Background of the Failure

Early this morning, emergency system maintenance was performed. Following that, due to an increase in access traffic during the morning hours, an issue occurred where the website was unable to load properly.

■ Response Taken and Current Status

We have fixed the issue in the affected area, and the website has now been fully restored. Viewing the site and voting can now be used normally.

■ Regarding Voting Point Data

All voting point data submitted by everyone prior to the system outage is completely safe and properly saved, with no data lost or affected. Please rest assured and continue to enjoy voting and supporting your favorite mascots.

Going forward, we will strengthen our system management structure even further to prevent any recurrence of such issues. Once again, we sincerely apologize for any inconvenience caused.

We deeply appreciate your continued support for the World LocalCharacters Grand Prix.