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Regarding the Ranking Display Issue

Thank you very much for your continuous support for the “World Gotochi-Chara Grand Prix.”

We are writing to inform you that we are currently experiencing a technical issue on our official website where the ranking updates have temporarily frozen. We sincerely apologize for any inconvenience and anxiety this situation may cause.

Please find the details regarding the current status and our ongoing investigation below:

■ The Technical Issue

The ranking updates have stopped, and the website is currently unable to display the latest standings.

■ Cause and Current Progress

Our investigation suggests that this issue was likely caused by a program error during today’s system update regarding the “ranking update intervals.” Our technical team is currently working to pinpoint the exact root cause and deploy a fix.

■ Your Voting Data is 100% Safe

Please rest assured that this issue is strictly a visual display glitch on the website’s interface. All votes cast by fans have been successfully processed by our system, and all point data is being securely recorded, accumulated, and saved.

None of your previous or current votes will be invalidated. Please feel free to continue casting your daily votes for your favorite mascots with complete peace of mind.

■ Next Steps

As soon as the system is fully restored, we will update the rankings immediately and provide a formal report regarding the cause and resolution of this issue.

We deeply apologize once again for causing worry and inconvenience during this highly anticipated event. Thank you very much for your patience and kind understanding.

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